Administering System Center Configuration Manager - M20703-1 Course Outline

(5 Days)

Overview

About This Course

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports

Audience Profile

Audience Profile

This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.

This course also is for individuals who are interested in taking Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration. Courses 20703-1A and 20703-2A, or equivalent knowledge and skills, are necessary to prepare for this exam.

Prerequisites

At Course Completion

At Course Completion

After completing this course, students will be able to:

  • Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment.
  • Analyze data by using queries and reports.
  • Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server.
  • Deploy and manage the Configuration Manager client.
  • Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering.
  • Identify and configure the most appropriate method to distribute and manage content used for deployments.
  • Distribute, deploy, and monitor applications for managed users and systems.
  • Maintain software updates for PCs that Configuration Manager manages.
  • Implement Endpoint Protection for managed PCs.
  • Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.
  • Configure an operating-system deployment strategy by using Configuration Manager.
  • Manage and maintain a Configuration Manager site.

Course Outline

Course Outline

Module 1: Managing computers and mobile devices in the enterprise

This module describes the features of Configuration Manager that you can use to perform complex management tasks, including the following tasks: • Hardware and software inventory. • Application management. • Operating system deployment. • Settings management. • Software update management. • Remote client troubleshooting. • Protection from malware.

Lessons

  • Overview of systems management by using enterprise management solutions
  • Overview of the Configuration Manager architecture
  • Overview of the Configuration Manager administrative tools
  • Tools for monitoring and troubleshooting a Configuration Manager site

Lab : Exploring the Configuration Manager tools

  • Searching in the Configuration Manager console
  • Using Windows PowerShell with Configuration Manager
  • Using Configuration Manager Service Manager to manage components
  • Monitoring site and component status
  • Reviewing log files by using the Configuration Manager Trace tool
  • Explain how to use Configuration Manager to address the challenges of managing systems and users in today’s enterprise.
  • Describe the Configuration Manager architecture.
  • Describe the management tools that you use to perform administrative functions for Configuration Manager.
  • Describe the tools that you use to monitor and troubleshoot a Configuration Manager site.

Module 2: Analyzing data using queries and reports

The Microsoft System Center Configuration Manager database stores a large amount of data about the resources in your environment. You might not always want to perform all management tasks on all resources simultaneously. Therefore, to help you locate devices or user objects in your environment that meet specific criteria, you can create queries. You then can use these queries to create collections or to find additional information about specific resources. This module describes queries and methods of creating and running them. In addition to queries, you can run reports to view various types of information related to your Configuration Manager environment. To run Configuration Manager reports, you must install and configure a reporting services point, which this module details.

Lessons

  • Introduction to queries
  • Configuring Microsoft SQL Server Reporting Services (SSRS)

Lab : Creating and running queries

Configuring boundaries and resource

discovery

  • Creating data queries
  • Creating subselect queries
  • Creating status message queries

Lab : Configuring SSRS

  • Configuring a reporting services point
  • Creating a report by using Report Builder
  • Create and configure data and status message queries.
  • Configure and manage SSRS and the reporting services point.

Module 3: Preparing the management infrastructure to support PCs and mobile devices

This module explains how to prepare the management infrastructure, including configuring boundaries, boundary groups, and resource discovery. Additionally, it describes how Configuration Manager interacts with the Microsoft Exchange Server environment to discover and manage mobile devices.

Lessons

  • Configuring site boundaries and boundary groups
  • Configuring resource discovery
  • Configuring the Exchange Server Connector for mobile device management
  • Configuring user and device collections

Lab : Configuring boundaries and resource discovery

  • Configuring boundaries, boundary groups, and fallback relationships
  • Configuring Active Directory discovery methods

Lab : Configuring user and device collections

  • Creating a device collection
  • Creating a user collection
  • Configuring a maintenance window
  • Configure boundaries and boundary groups.
  • Configure resource discovery.
  • Configure the Exchange Server connector mobile device management.
  • Organize resources using device and user collections.

Module 4: Deploying and managing clients

This module explains the supported operating systems and devices, the software requirements, and the different methods for installing the Configuration Manager client. This module also describes some of the default and custom client settings that you can configure. After installing the client software, you can configure the client settings to perform routine management tasks.

Lessons

  • Overview of the Configuration Manager client
  • Deploying the Configuration Manager client
  • Configuring and monitoring client status
  • Managing client settings in Configuration Manager

Lab : Deploying the Microsoft System Center Configuration Manager client software

  • Preparing the site for client installation
  • Deploying the Configuration Manager client software by using client push installation

Lab : Configuring and monitoring client status

  • Configuring and monitoring client health status

Lab : Managing client settings

  • Configuring client settings
  • Describe the requirements and considerations for installing the Configuration Manager client software.
  • Deploy the Configuration Manager client software.
  • Configure and monitor client status.
  • Manage Configuration Manager client settings.

Module 5: Managing inventory for PCs and applications

This module provides an overview of inventory collection, and explains how you can manage the information collected. You also will learn about the process of collecting hardware and software inventory, initiating inventory cycles, and initiating and securing inventory collection. This module also covers the use of software metering to monitor program usage, and the configuration and management of Asset Intelligence.

Lessons

  • Overview of inventory collection
  • Configuring hardware and software inventory
  • Managing inventory collection
  • Configuring software metering
  • Configuring and managing Asset Intelligence

Lab : Configuring and managing inventory collection

  • Configuring and managing hardware inventory

Lab : Configuring software metering

  • Configuring software metering

Lab : Configuring and managing Asset Intelligence

  • Preparing the site for Asset Intelligence
  • Configuring A