Implementing and Managing Windows 10 - M20697-1 Course Outline

(5 Days) - Learning Credits Accepted


About This Course

This five-day course is intended for information technology (IT) professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. These professionals typically work with networks that are configured as Windows Server domain-based environments, and that have managed access to the Internet and cloud services.

The current version of this course is updated for Windows 10 Anniversary Update.

Microsoft has updated the curriculum of Windows 10 MOC courses, to align with a two-exam MCSA certification path for Windows 10, consisting of the following exams:

  • 70-697: Configuring Windows Devices
  • 70-698: Installing and Configuring Windows 10

In order to remove conflict with the title of the new 70-698 exam and the aligned 20698A course, the ‘C’ version release of MOC course 20697-1 has been renamed from the previous 20697-1B title: “Installing and Configuring Windows 10”. The new title for 20697-1C is: “Implementing and Managing Windows 10”.

Note that in order to meet partner demands for a two-exam MCSA path for Windows 10 when previously we only had one exam, there is a reasonable amount of overlap between courses 20697-1C and 20698A. This is an exception that’s been made to support two Windows 10 exams in market. For detailed information about the overlap between the two courses, see the 20697-1C change log

Audience Profile

Audience Profile

This course is for information technology (IT) professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. The networks with which these professionals typically work are configured as Windows Server domain-based environments with managed access to the Internet and cloud services. Students who seek certification in the 70-697 Windows 10 Configuring exam also will benefit from this course. Additionally, this course builds skills for Enterprise Desktop/Device Support Technicians who provide Tier 2 support to users who are running Windows 10 desktops and devices within a Windows domain environment in medium-sized and larger organizations.



Before attending this course, students must have:

  • Knowledge of networking fundamentals, including TCP/IP, User Datagram Protocol (UDP), and DNS.
  • Knowledge of Active Directory Domain Services (AD DS) principles, and fundamentals of AD DS management.
  • Understanding of certificate-based security.
  • Understanding of Windows Server 2008 or Windows Server 2012 fundamentals.
  • Understanding of Windows client operating system essentials, such as a working knowledge of Windows Vista, Windows 7, or Windows 8.

At Course Completion

At Course Completion

After completing this course, students will be able to:

  • Describe the important new features of Windows 10.
  • Install Windows 10.
  • Configure a device that is running Windows 10.
  • Configure network connectivity for a Windows 10 device.
  • Manage storage in Windows 10.
  • Manage folders and printers.
  • Manage apps.
  • Manage data security.
  • Manage device security.
  • Implement Windows 10 features to improve network security.
  • Restore files, roll back drivers, and recover Windows 10 devices.
  • Monitor and update Windows 10 devices.

Course Outline

Course Outline

Module 1: Overview of Windows 10

This module describes the Windows 10 operating system. It describes the new features in Windows 10, and the important changes since Windows 8.1. It describes the use, navigation, and customization of the enhanced Windows 10 user interface. Additionally, this module this module describes the Windows 10 features that make it beneficial for organizations of different sizes.


· Introducing Windows 10

· Navigating the Windows 10 User Interface

Lab : Navigating and Customizing the User Interface

· Navigating the Windows 10 User Interface

· Configuring Start

· Configuring the Desktop

After completing this module, students will be able to:

· Describe important new features of Windows 10.

· Navigate and customize the Windows 10 interface.

Module 2: Installing Windows 10

This module introduces the different editions of Windows 10, and the differences between them. It describes the requirements and available options for installing Windows 10 on a device, and provides instructions for installing, or upgrading to, Windows 10. Additionally, this module provides points that you should consider when deciding between an upgrade or migration to Windows 10, and the supported upgrade paths from older versions of the Windows operating system.


· Installing Windows 10

· Upgrading to Windows 10

Lab : Installing Windows 10

· Upgrading Windows 7 to Windows 10

· Migrating User Settings

After completing this module, students will be able to:

· Choose how to install Windows 10.

· Describe the process of upgrading to Windows 10.

Module 3: Configuring Your Device

This module explains how to configure Windows 10 by using tools such as the Settings app, Control Panel, Windows PowerShell, Remote Server Administration Tools (RSAT), and Group Policy Objects (GPOs). It describes the different types of user accounts, and the benefits of using a Microsoft account. It also covers the common configuration options in Windows 10. Additionally, this module describes Microsoft OneDrive and its integration with Windows 10.


· Overview of Tools You Can Use to Configure Windows 10

· Common Configuration Options

· Managing User Accounts

· Using OneDrive

Lab : Configuring Windows 10

· Using the Settings App

· Using Control Panel

· Using Windows PowerShell

· Using GPOs

Lab : Synchronizing Settings with OneDrive

· Connecting a Microsoft Account

· Synchronizing Settings between Devices

After completing this module, students will be able to:

· Describe the different tools that they can use to configure Windows 10.

· Explain common configuration options.

· Manage user accounts.

· Use OneDrive with Windows 10.

Module 4: Configuring Network Connectivity

This module explains the use of tools to configure network settings, including the Network and Sharing Center and Windows PowerShell. It describes the differences between Internet Protocol version 4 (IPv4) and Internet Protocol version 6 (IPv6) settings, and the benefits of IPv6. Additionally, it describes how to implement name resolution and provides an overview of the Domain Name System (DNS) service. Lastly, this module describes how you can configure wireless connectivity in Windows 10, and explains remote access methods that are available in Windows 10, such as virtual private networks (VPNs), DirectAccess, and Remote Desktop.


· Configuring IP Network Connectivity

· Implementing Name Resolution

· Implementing Wireless Network Connectivity

· Overview of Remote Access

Lab : Configuring Network Connectivity

· Verifying and Testing IPv4 Settings

· Configuring Automatic IPv4 Settings

· Configuring and Testing Name Resolution

After completing this module, students will be able to:

· Describe how to configure IP network connectivity.

· Implement name resolution.

· Implement wireless network connectivity.

· Describe options for remote access in Windows 10.

Module 5: Managing Storage

This module provides an overview of storage options, including hard disks, server-based storage, and virtual hard disks. It describes network storage options, including network-attached storage (NAS) and storage area networks (SANs), and cloud-based storage options, such as OneDrive and Microsoft Azure Storage. Additionally, this module describes the management and maintenance of disks, partitions, and volumes, and the configuration and use of the Storage Spaces feature.


· Overview of Storage Options

· Managing Disks, Partitions, and Volumes

· Maintaining Disks and Volumes

· Managing Storage Spaces

Lab : Managing Storage

· Adding a Disk

· Creating a Simple Volume

· Compressing a Folder

· Enabling Disk Quotas

· Creating a Storage Space

After completing this module, students will be able to:

· Explain the different storage options in Windows 10.

· Manage disks, partitions, and volumes.

· Maintain disks, partitions, and volumes.

· Manage storage spaces.

Module 6: Managing Files and Printers

This module provides an overview of the file systems that Windows 10 supports. It explains how to configure file permissions, the effect of file permissions, how explicit and inherited permissions work, and how to include user and device claims in access permissions. This module also explains how to share folders, the tools that you can use to share folders, and the effective permissions when a user tries to access data in a shared folder that is protected by file permissions. Additionally, this module explains how to create and use Work Folders. The last lesson in this module describes how to add and share a printer, and how to manage client and server-side printing.


· Overview of File Systems

· Configuring and Managing File Access

· Configuring and Managing Shared Folders

· Work Folders

· Managing Printers

Lab : Configuring and Managing Permissions and Shares

· Creating, Managing, and Sharing a Folder

· Using Conditions to Control